No-Hassle Returns for Every Joovv Light
All of our light therapy devices come with a 60-day free trial. If you're not satisfied with your purchase during the trial period, just fill out this form and we'll provide a hassle-free return. No questions asked. The only caveats are as follows:
- Because we ship our products for free within the domestic U.S., return shipping will be your responsibility.* Please note that we cannot be held liable for lost or damaged shipments that are returned to us.
- After completing this form, we'll provide you with a return authorization number.
- Returns must be postmarked before the end of the 60-day trial. Unfortunately, returns shipped after 60 days will not be accepted.
- All returns must be received in like new condition with all original accessories and packaging.
- All returns received with damaged or missing components may be subject to additional fees. If applicable, these fees will be deducted from the refunded amount.
- All returned product will be inspected and processed within 3-5 days of receipt.
Although our return rate is less than 1%, this no-hassle policy is there for your comfort. That's how much we believe in our light therapy devices. We think you'll love them too!
*This applies to orders outside the domestic U.S. as well. In addition, due to the policies of our financing partner, for Bread orders with expedited shipping, you will assume responsibility for the expedited shipping charge in advance of the return.
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